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Telstra Spins out new voice-to-text message service

 
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Alan Parkington



Joined: 02 Nov 2007
Posts: 18

PostPosted: Mon Nov 19, 2007 12:37 pm    Post subject: Telstra Spins out new voice-to-text message service Reply with quote

From
http://www.computerworld.com.au/index.php/id;93888610;fp;4;fpid;18

Telstra business customers too busy to check voice mail on their mobile
phones will have the opportunity of receiving them as text messages thanks
to a new outsourced service beginning later this month.

The telco has been trialling for the past few months the service by UK-based
SpinVox.

The announcement also marks the official launch by SpinVox into the Asia
Pacific region. Previously it had concentrated on markets in Europe and
North America.

For Telstra customers the service, dubbed Voice2Text, allows them to pick up
their messages as text messages rather than having to go through the
rigmarole of having to dial into their voicemail to hear messages. According
to the company, the process of retrieving voice messages is a quite a hassle
for busy executives.

"We'll give business customers a way to improve productivity," said
Telstra's executive director of its wireless and mobility products, Roberto
Vannini.

According to Vannini, Telstra's trial customers of Voice2Text found the
service to be "valuable over and above" the message bank.

Archived from group: aus>comms>mobile
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Marts



Joined: 31 Jul 2007
Posts: 60

PostPosted: Wed Nov 21, 2007 1:26 pm    Post subject: Re: Telstra Spins out new voice-to-text message service Reply with quote

Alan Parkington wrote...

> From
> http://www.computerworld.com.au/index.php/id;93888610;fp;4;fpid;18

hmm. I see a pattern here...

> Telstra business customers too busy to check voice mail on their mobile
> phones will have the opportunity of receiving them as text messages thanks
> to a new outsourced service beginning later this month.

More outsourcing.

So much for your claims about Telstra being an "Aussie" company...

Anyway, what's this you beaut "service" going to cost us?
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DaN



Joined: 11 Feb 2008
Posts: 5

PostPosted: Mon Feb 11, 2008 3:51 pm    Post subject: Re: Telstra Spins out new voice-to-text message service Reply with quote

What a waste!

Honestly why bother with this I just disable my voice mail that way the
Speech-to-Text translation get done manualy by the caller and arrives as
an SMS.

My way means there is not computer to stuff it up but unfortunatly the
human problem still remains.

~Dan

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